The Operating Result (EBIT) will reach € 0.1 billion, supported by the growth in Parcels and Logistics
- Net Segment Revenues to €3.9bn in 2028 with Parcel and Logistics revenues more than offsetting mail revenue decline driven by e-commerce leadership, international expansion and contract logistics.
- EBIT to €0.1bn supported by Parcel & Logistics growth as well as network transformation, despite €0.3bn non-recurring transformational costs in 2028.
2028 Operational Objectives
- Contract Logistics sector’s warehouse capacity to increase from 230,000 SQMs in 2023 to 400,000 SQMs in 2028, following ESG standards.
- Micro-fulfilment services for merchants offering 4-hours-delivery options.
- Pick-Up & Drop-Off (PUDO) network[1] expanding to approximately 40,000 (from 28,000 in 2023), with a growing number of lockers (2,000 by 2028) thanks to the Joint Venture with DHL.
- PUDO population coverage (access within a 2.5km range) expected to reach over 98% in 2028 (95% in 2023), with 8 million kilometres avoided through its network. Boxless return options extended across the network.
- Waste materials reduction in logistics centres down by 40% by 2028.
The strategic plan aims to deliver a revenue growth of €700 million in new business across two areas (parcels and logistics), supported by technology enablers, sustainability initiatives and real estate development.
A joint venture with a specialized real estate operator will be established to meet the rising demand for revamped logistics space, particularly to support parcel growth and warehouse development.
