In 2024 Postepay services revenues were up 9.5% y/y to €1.6bn (€428m in Q4-24, +7.3% y/y), confirming the role played by Postepay as leader in the payments market in Italy. FY-24 payments’ revenues were up 7.5% to €1.2bn and up 5.7% to €322m in Q4-24, driven by double digital transaction value (+12% vs FY-23), well above market average, with e-commerce growing at 15.6% and 19.1% respectively. A particularly solid performance from IBAN-backed Postepay Evolution cards (stock amounting to 10.5 million cards) with a transaction value increase of 17.1% in FY-24.
Telco revenues amounted to a resilient €328m in FY-24, down 1.0% (€83m in Q4-24, -0.8% y/y), with a customer base of 4.8 million users in a competitive market. The Poste Energia retail energy offer, launched in June 2022, contributed to the top line with €76m in FY-24 and €23m in Q4-24, supported by positive market dynamics and lasting favorable market conditions. FY-24 Adjusted EBIT grew by 20.3% y/y to €529m and 20.9% to €148m in Q4-24 driven by strong top-line performance.
2025 Financial Targets
- Segment Revenues: €1.7bn (2024: €1.6bn) with relevant contributions from payments and energy business reaching c. €100m in revenues.
- Adjusted EBIT: €0.6bn (2024: €0.5bn) one year ahead of plan.
2025 Operational Objectives
- Over 10% growth in both the PostePay Services ecosystem total transactions, reaching 3.3 billion and the total transaction value, to approximately €95 billion.
- 5 million Telco customer base (+4% vs 2024), leveraging on an increased number of clients switching to high-performance connectivity.
- 1 million Energy contracts (>50% vs 2024), supported by a renewed commercial effort and favourable market conditions.
