postepay

Poste Italiane has defined Postepay’s financial targets and operational objectives for 2028

    • Segment Revenues: €2.2bn (€1.45bn in 2023), with contributions from all business segments:
      • Payments revenues up to €1.5bn (€1.1bn in 2023), thanks to cash-to-card shift and e-commerce leadership.
      • Telco revenues up to €0.5bn (€0.33bn in 2023), with a growing mobile, land-line stock over the plan period (+3%).
      • Energy revenues up to €0.2bn (€0.02bn in 2023).
    • EBIT: up to €0.7bn (€0.44bn in 2023), supported by all products. Positive contribution from Energy sector to the business unit starting from 2025.
    • Net Profit: €0.5bn (€0.34bn in 2023).

 2028 Operational Objectives

  • Over 15 million new contracts for cards, mobile, land-lines and fibre, energy and gas over the plan, thanks to the unique selling proposition integrating payments, telco and energy and the cross-selling opportunities enhanced by Poste Italiane’s omnichannel platform.
  • Digital payment wallets stock up to 16.0m (12.0m in 2023).
  • Issuing Transaction Value over €130bn (€80.3bn in 2023) also thanks to e-commerce transaction value up to €42bn (€24.3bn in 2023).
  • Number of Total transactions up to 4.6bn (2.7bn in 2023) of which:
    • E-commerce transactions up to 1.1bn (0.6bn in 2023).
  • Telco mobile & land-line stock up to 5.5m (4.7m in 2023).
  • Energy contracts stock up to 2.5m (0.35m in 2023).

Postepay ecosystem has a significant growth potential thanks to Italian under-penetration of digital payments compared to EU standards and to its unique market positioning.

The division will overperform the market in transaction value relying on the strong presence in e-commerce.

In addition, Postepay aims to exploit this opportunity by leveraging its large and loyal customer base and particularly the 10 million IBAN-backed Postepay Evolution cards.

The payment ecosystem is designed to be instant, multi-rail and adaptable to new payment methods, with the SuperApp serving as a pivotal access point, and the Digital Payment wallet as its engine and checkout.

In Telco services Postepay is poised to capitalize on the emerging fibre opportunities and to strengthen its positioning in mobile through the extension of the Postepay Connect model.

In the Energy sector, successfully launched in 2023, Postepay will grow in a balanced way leveraging on an innovative and transparent offer with a pull sale model, in a dynamic market with 8.8m contracts signed with new suppliers each year.

Postepay will also contribute to the Group and country’s green transition with mechanisms that reward the most eco-conscious consumers.